These Terms and Conditions (this 'Agreement' or these 'Terms') set out the agreement between You and us, under which We will provide the Services to You. You should read this document carefully and by using our services, You are accepting the Terms in their entirety. If You do not agree with anything contained in this Agreement, We cannot provide Services to You. We may, from time to time, change some or all of the terms of this Agreement. The terms which will apply to You are those which appear on our website at www.wedotherest.com on the date on which You book Services from us (your 'Booking') and You should print out and retain a copy of these terms at the time at which You send us your Booking.
Our Services are not available to You if You are under the age of 18 years.
Within these Terms and Conditions, references to 'CAS' and to 'We', 'our', 'us' and 'Service Team' mean 'Contractor Accommodation Services' or anyone acting on behalf of Contractor Accommodation Services. Contractor Accommodation Services (CAS) is a trading name of Contractor Accommodation Services Ltd and can be contacted at
1st Floor, Bournehall Road, Bushey, Herts WD23 3HP
References to 'the Customer' and to 'You' and 'yours' mean any individual or company agreeing to use Services from CAS or anyone acting for or on behalf of any such purchaser. For the purpose of this Agreement, 'Services' means the provision of accommodation booking services to You by us in accordance with the booking placed by You (your 'Booking') via the Site or by telephone. The document detailing the results of the Services provided (the 'Booking Confirmation') will be delivered to You via email at the address provided in your Booking.
1.1 Your Booking should contain full specifications for the Services which You require us to provide, including details of length of stay, level of standard, budget, location and any special requirements or additional instructions. Your Booking will also contain an indication of the date on which You would like the Services to be provided.
1.2 We will treat your Booking as an "offer to buy" and will send You an email to confirm receipt; it does not mean that your offer has been accepted. (i.e. an automated e-mail confirming that we have received the accommodation request and that one of our service team will be in contact shortly).
1.4 As soon as possible after submitting your booking, We will send You a Booking Confirmation. This will confirm the nature of the Services which You have ordered, as well as the cost of those Services ('the Price'), if appropriate. We will begin providing the Services and You must pay the Price, if any, in accordance with these Terms. However, We will be able to refuse your offer if We feel it necessary and, in such a case, We will send You an email to confirm this as soon as possible.
1.5 On despatch of the Booking Confirmation to You, our Service Team will begin to source accommodation according to your requirements set out in the Booking Form.
2.1 Our hotel booking service is a free of charge service. From time to time, a nominal fee will be charged for securing your rental accommodation. This charge will be highlighted once suitable accommodation has been found. Prices displayed and/or confirmed in our Booking Confirmation are inclusive of VAT and or local sales tax where applicable.
2.2 The Price of the hotel, which will be supplied on a per night basis, will be detailed in your Booking Confirmation. This amount is payable directly to the hotel when checking out, for the duration of your stay.
2.3 Most hotels may require a deposit (the 'Deposit') to be provided. This Deposit is payable directly to the hotel; please see the Terms & Conditions of the hotel with regard to this matter.
2.4 Although we do our utmost to ensure that no costs are incurred by You for the provision of rental accommodation by us to You, from time to time, a booking or management fee will be incurred by You to Us for the provision of rental accommodation. We will inform you of this fee once suitable accommodation has been found. You are not however obliged to use our service if a charge is applicable.
3.1 The Price of your hotel accommodation is payable by You to the hotel on departure.
3.2 All payments must be made in UK Pounds Sterling by cheque (made payable to the Hotel or to Contractor Accommodation Services Ltd), cash or using the credit card payment options available at the Hotel.
3.3 If You fail to make any payment to us for the provision of rental accommodation under this clause 3, We will be entitled to suspend provision of any and all further Services until payment is made in full.
4.1 You accept and acknowledge that We provide all Services subject to availability.
4.2 You acknowledge that endorsements, recommendations and other expressions of opinion made or detailed on the Site are not endorsed by CAS and may not accurately reflect the policies and regulations of CAS.
4.3 Given the specialised and individual nature of the Services provided, You must inform us if you no longer require our services as soon as possible by contacting us by phone or e-mail. If we have agreed to supply our Services for a set fee, you may cancel your Booking but a cancellation fee will be administered. Refunds will only be given in exceptional circumstances and are entirely at our discretion.
4.4 You undertake to verify the rules, regulations and guidelines of the Hotel and Bed & Breakfast and/or tenancy agreement of the rental accommodation or any other accommodation that we provide for you. You also undertake to fully satisfy yourself in relation to the use of Services such as those provided by CAS, before placing your Booking. You acknowledge that any decision to use CAS' accommodation service is your own and You accept that CAS will be in no way liable for your decision to use its Services should this prove to be detrimental in any way.
4.5 Your decision to rely on our Service is entirely your own risk and responsibility and, whilst We will do everything We can to deliver the Service to You in accordance with the dates requested in your Booking, delivery times may be affected by factors beyond our control and cannot be guaranteed. In particular, We will accept no liability should any late Booking of accommodation or failure to secure any accommodation result in loss, damage or inconvenience to you whatsoever or mean the inability for you to start your contract on time.
5.1 CAS undertakes to use all reasonable endeavours to ensure that your accommodation booking is completed to meet your requirements set out in the Booking Form (the 'Standard'). However, no guarantee is given or may be implied that use by You of the Service will result in the provision of accommodation.
5.2 We undertake not to disclose details of your Booking to any third party unless necessary to do so in order to secure you accommodation and if We are required to do so by any government or judicial authority if we, in our sole discretion, believe that such disclosure is necessary or appropriate having regard to any legal proceedings, or investigation into any unlawful activity.
5.3 If, within 24 hours of your Booking Confirmation (excluding Sundays, bank holidays and public holidays), You are not satisfied that your requirements referred to at clause 5.1 have been met, or that the instructions contained in your Booking have been followed, You should contact CAS, initially by phone and then by email addressed to complaints@wedotherest.com, detailing your complaint. If We, in our sole discretion, see fit, We will provide, free of charge, further accommodation services, ensuring that it meets your original specifications and/or the Standard as appropriate. We will, in any event, only provide alternative accommodation where the conditions detailed in this clause are met in full and is entirely at our discretion.
5.4 CAS warrants that it is not owned by or affiliated with any Hotel Company, Travel Company or Recruitment Company nor does it own or possess any interest in any such Company.
7.1 Whilst We will use our reasonable endeavours to complete our obligations under this Agreement, We will not be liable to You or be deemed to be in breach of this Agreement if We need to cancel this Agreement due to our inability to secure labour, materials or supplies or as a result of any act of God, war, strike or other labour dispute, fire, flood, drought, legislation, criminal damage, equipment or technical failures or other causes beyond our control.
8.1 This Agreement will be governed by and construed in all respects in accordance with English law and the parties agree to submit to the exclusive jurisdiction of the English courts.